Frequently asked questions
-When will my order ship out?
All orders will be ship out within three business days after purchase.
-How can I cancel my order?
Please email us at firstname.lastname@example.org with the subject "Order cancellation" and we will try our best to cancel your order. Unfortunately if your order have already been fulfilled and shipped we can not cancel it.
-Does Tangerine Kitty ship internationally?
We do ship internationally! But you might have extra costs with customs fees in your home country that is out of our control .
-How do I know my ring size?
We have a size chart at the bottom of our page.
-Do you offer free shipping?
We offer free shipping in the US on orders over $55
-Is it Tangerine Kitty sustainable?
Tangerine Kitty only uses environmental friendly materials, and our main material being silver and stainless steel that is 100% recyclable. We do have a few items that are not 100% stainless steel but are environmental friendly as well. We always leave the materials information in the description of our items, so you can always check it out if you want to know about an specific item
-How to know when Tangerine Kitty will have new items?
You can always follow us on Instagram and tiktok and we will let you know about new items. You can find our social media at the bottom of the page.